Last Updated: [05/05/2026]
Thank you for choosing our products. We are committed to delivering high-quality hospital furniture and equipment. Please review our Return & Refund Policy carefully.
Returns are accepted only for products that are manufacturing defective or incorrect at the time of delivery.
Customers must inform us within 48 hours of delivery with proper proof (images/videos).
Products must be unused, uninstalled, and in original packaging.
Damage during transportation is not entertained under return or refund.
Customers are advised to check the goods at the time of delivery.
Any damage must be reported immediately to the transporter/delivery company and noted on the delivery receipt.
Customized or made-to-order products
Used or installed items
Products damaged due to mishandling or improper use
Transport-damaged items (as stated above)
Once the returned product is received and inspected, approval or rejection will be notified.
Approved refunds will be processed within 7–10 business days via the original payment method.
Defective or incorrect products may be replaced instead of refunded, depending on availability.
Orders can be cancelled within 24 hours of placement.
Orders already processed or shipped cannot be cancelled.
For any queries regarding returns or refunds:
Email: info@windlio.in
Phone: +91-XXXXXXXXXX
We reserve the right to update this policy at any time without prior notice.
